Smart Water Management for Sustainability in Urban Infrastructure: A Case Study for Denpasar, Indonesia

Abstract

Water is a critical resource that must be managed efficiently to ensure sustainability in urban infrastructure. Denpasar PDAM, the primary water utility in Denpasar, Indonesia, faced significant challenges in monitoring water consumption, reducing non-revenue water (NRW), and executing an effective billing system. To address these issues, a Smart Water Management System pilot was implemented in collaboration with SES Electronic Water meters South Korea using the DropByDrop (DBD) Smart Water Management Platform from India. The project introduced wireless smart meters, automated data collection, and real-time monitoring, improving operational efficiency and reducing water losses. This case study examines the project's execution, challenges, and outcomes, offering insights into the function of digital technology in sustainable water management.