Implementing Total Quality Management in College Libraries
Abstract
In the current research paper the concept of Total Quality Management in college libraries is introduced. For the study data from 100 libraries are taken with the help of questionnaire. and users view is also taken to know what they want from library to find out where the quality improvement is required. After analyzing the data it is found that the first thing to improve before implementing TQM is the willingness of management for library development.
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References
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